Razed Casino Terms & Conditions
Razed Casino operates under a gaming licence issued by the Union of Comoros (Anjouan), reference number ALSI-132405034-FI3, which regulates the platform's casino and sportsbook operations.
1. General terms and acceptance
These Terms & Conditions form a legal agreement between you and the operator of Razed Casino. They apply to the website, mobile versions, applications, games, payment facilities, promotions and other services made available through the brand. If you do not agree with these terms, you must not use the website or open an account.
You should also read any rules, instructions, promotional terms, privacy information and responsible gambling material made available on the website. Those documents may apply to specific products or activities and are incorporated into these terms where relevant. If there is an inconsistency, the terms applying specifically to the relevant product, game or promotion may take priority for that matter.
You must use the website lawfully and in a fair manner. You must not interfere with its operation, attempt to gain unauthorised access, use automated tools without permission, introduce malicious software or take part in activity that could damage the website, its systems or other users. Razed Casino may refuse access, suspend an account or take other appropriate action where it reasonably considers that these terms have been breached.
Eligibility and location
You must meet the applicable legal age requirement and any other eligibility requirements before opening or using an account. You are responsible for checking that online gambling is lawful for you in the place where you are located. Access may be restricted in some jurisdictions, and Razed Casino does not represent that the website or its games are available or suitable in every location.
You must provide accurate and complete information when registering. Information must be kept up to date if your circumstances change. Razed Casino may carry out identity, age, location, fraud, financial or other checks required by law, regulation, payment providers or internal procedures. You agree to provide reasonable information or documents when requested.
2. Accounts, funds and transactions
You may generally hold only one personal account unless Razed Casino has expressly approved another arrangement. Accounts must be used by the registered account holder only. You must keep your login details confidential and take reasonable steps to prevent other people from accessing your account. You should notify Razed Casino promptly if you suspect that your details have been lost, disclosed or used without your permission.
You remain responsible for activity carried out through your account unless you have reported unauthorised access without unreasonable delay. You must not sell, transfer, lend or otherwise make your account available to another person. Account information must not be false, misleading or submitted on behalf of someone else.
Deposits and play
Deposits must be made using a payment method that you are authorised to use. The name and details associated with a payment method may need to match your verified account information. Third-party payments, payments from unknown sources and transactions that cannot be verified may be rejected, reversed or reviewed.
You should only deposit money that you can afford to lose. Deposited funds are intended for use on the website and must not be used for unlawful activity. Razed Casino may delay, restrict or decline a transaction while checks are completed. Your bank, card issuer or payment provider may apply separate fees or conditions, and you are responsible for understanding them.
Any available account balance must be used in accordance with these terms and the rules of the relevant game. Winnings may be subject to verification before they are released. Razed Casino may correct obvious errors, cancel affected transactions or adjust an account where a technical, system, pricing or settlement error has occurred. Where appropriate, you will be informed of the correction.
Withdrawals and verification
Withdrawal requests may be subject to account verification, payment checks, anti-money laundering requirements and other lawful controls. Razed Casino may request additional information before processing a withdrawal. A request may be declined or returned if the account details are incomplete, the payment method is unsuitable, the account is restricted or the transaction cannot be lawfully completed.
You are responsible for ensuring that your payment and personal information is correct. Any taxes, duties or reporting obligations that apply to you are your responsibility. Nothing on the website should be treated as financial, tax or legal advice.
3. Games, promotions and responsible gambling
Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game rules and, where applicable, randomised systems. No strategy can guarantee a win. You should set a budget before playing, understand the rules and stop when your planned budget or session has ended.
Promotions, bonuses, tournaments and other offers are subject to their own terms. Those terms may set out eligibility requirements, activation steps, expiry conditions, wagering or playthrough requirements, game restrictions, maximum values and withdrawal rules. You should review the applicable promotional terms before accepting an offer. Razed Casino may withdraw or amend an offer where permitted by its terms or where misuse, error or suspected fraud is identified.
Fair use and prohibited conduct
- You must not use the website for money laundering, fraud, unlawful activity or any purpose that breaches applicable law.
- You must not manipulate games, exploit faults, use prohibited software or attempt to obtain an unfair advantage.
- You must not use multiple accounts to obtain an offer or avoid an account restriction.
- You must not use another person's identity, payment method or account.
- You must not coordinate with other users in a way that compromises the fairness or security of a game.
- You must not conceal, alter or misrepresent information requested for account or transaction checks.
Responsible gambling
Razed Casino supports informed and responsible participation. Gambling should remain an entertainment activity, not a way to make money, manage financial difficulties or recover losses. If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek independent support.
Available safer gambling tools may include deposit controls, loss or spend limits, session reminders, reality checks, account restrictions and temporary or permanent self-exclusion. The availability and operation of these tools may depend on the service and applicable requirements. You may also seek help from an appropriate Australian counselling or support service. Do not gamble when affected by alcohol, drugs, stress or strong emotions.
4. Privacy, suspension and legal information
Privacy and communications
Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to provide services, verify identity and age, process transactions, maintain security, prevent fraud, meet legal obligations and improve the website. You should review the Privacy Policy to understand how information is collected, stored, shared and managed.
By maintaining an account, you may receive service messages relating to security, transactions, account activity and changes to these terms. Marketing communications may be managed using the options provided on the website, subject to communications that are necessary to operate or protect your account.
Suspension and closure
Razed Casino may suspend, restrict or close an account where it reasonably considers that there has been a breach of these terms, a legal or regulatory concern, a security issue, suspected fraud, duplicate account activity, payment misuse or another risk to the service. Access may also be restricted where verification information is not provided or cannot be confirmed.
You may ask to close your account at any time through the available account or support process. Closure does not remove obligations that arose before closure. Any balance will be handled in accordance with applicable law, verification requirements, transaction checks and these terms. If an account is closed because of a breach or unlawful conduct, transactions or promotional benefits may be reviewed.
Availability, liability and changes
The website and games may be unavailable from time to time because of maintenance, updates, technical faults, telecommunications issues or events outside reasonable control. Razed Casino will take reasonable steps to maintain the service but does not guarantee uninterrupted availability, error-free operation or that every feature will always remain available.
To the extent permitted by law, Razed Casino is not responsible for loss caused by events outside its reasonable control, your misuse of the website, inaccurate information supplied by you, problems with your device or network, or actions taken by third-party payment or technology providers. Nothing in these terms limits or excludes a right or remedy that cannot lawfully be limited or excluded under Australian law.
These terms may be updated from time to time to reflect changes to the website, services, legal requirements or business practices. The updated version will be published on the website and will apply from the stated effective date or, where no date is stated, from publication. If a change materially affects your use of the service, you should review it before continuing to play.
Governing law and questions
These terms are intended to operate consistently with applicable Australian law. Any dispute should first be raised through the support channel made available on the website so it can be reviewed fairly. Nothing in these terms prevents you from exercising a consumer right, making a complaint to an appropriate authority or seeking independent legal advice.
If you have a question about these Terms & Conditions, your account, a transaction or a responsible gambling option, use the current contact or help facilities shown on the Razed Casino website. Before contacting support, include relevant account information where appropriate, but never send your password or full payment details.
