Betting Rules
Razed Casino operates under a gaming licence issued by the Union of Comoros (Anjouan), reference number ALSI-132405034-FI3, which regulates the platform's casino and sportsbook operations.
1. General betting conditions
These rules apply to bets placed through the Razed Casino website, mobile services and any other approved platform made available to eligible players. They should be read together with the website’s general Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules displayed for an individual game, product or promotion. If there is an inconsistency between a general rule and a game-specific rule, the information displayed for the relevant game will generally apply to that game.
You must be legally permitted to use online gambling services in your location. Players in Australia should consider the laws that apply in their state or territory, as well as any applicable Australian laws. You are responsible for making sure that gambling is lawful for you before registering, depositing funds or placing a bet. Access to the website may be restricted from certain locations or for certain categories of person.
- You must provide accurate, current and complete information when creating and maintaining an account.
- You must be at least the minimum legal age required to use the service in your location.
- You may only use an account that is registered in your own name and for your personal use.
- You must keep your login details, payment information and account access secure.
- You must not allow another person to place bets using your account.
- You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not attempt to interfere with the website, manipulate a game or exploit a technical weakness.
Razed Casino may carry out identity, age, account, payment and security checks. A request for documents or further information does not change the betting rules, and an account may be restricted while checks are being completed. Information provided during these checks must be truthful and supplied within any reasonable timeframe requested. Failure to provide information may affect access to the account, betting services or funds.
You are responsible for reviewing the rules and information shown before using a game or placing a wager. Rules may differ between products, games, markets, payment methods and promotional offers. If you do not understand a condition, do not place the relevant bet until you have obtained clarification through the support option available on the website.
2. Placing and accepting bets
A bet is created when you select the relevant game or betting option, enter or confirm the amount, and submit the wager through the website. Before confirming, check the game, stake, selected option and any displayed terms carefully. Once submitted, a bet may not be cancelled, changed or withdrawn unless the applicable game rules or the website expressly allow this.
A bet is not necessarily accepted merely because it has been submitted or appears on screen. Acceptance is subject to available funds, technical processing, account status, applicable limits, verification requirements and the rules for the relevant product. The account history or betting record is the usual reference for determining whether a transaction has been recorded.
Stakes and available funds
You must have sufficient cleared funds or another approved balance before placing a cash bet. The amount shown in the betting interface is the amount that may be deducted when the wager is accepted. You should not place a bet if you are unsure whether funds are available or whether a transaction has been processed. If a payment is later reversed, rejected or found to be unauthorised, any associated betting activity may be reviewed and the account may be suspended while the matter is investigated.
Minimum and maximum stake amounts may vary by game, account, payment method, promotion, risk controls or other operational requirements. Any applicable limit should be displayed before you confirm the bet. Razed Casino may refuse, limit or restrict a bet where permitted by the applicable rules and law. A limit on one game or market does not necessarily apply to another.
Promotions and bonus funds
Promotional offers, bonus funds and free-play benefits may be subject to separate terms. Those terms may explain eligibility, qualifying games, stake restrictions, expiry, wagering requirements, withdrawal conditions and other limitations. Where a promotion has specific rules, those rules apply in addition to these Betting Rules. You should read the full offer terms before opting in or using promotional funds.
A promotion may be withdrawn, cancelled or adjusted where there is a genuine error, suspected misuse, multiple-account activity, collusion, fraud or a breach of the relevant terms. The use of a bonus does not remove your responsibility to comply with account, age, identity and responsible gambling requirements. Promotional funds must not be treated as guaranteed winnings.
You should check your account balance and betting history after placing a wager. If a bet does not appear as expected, do not assume that it failed or was cancelled. Repeatedly submitting the same wager may result in more than one bet being recorded. Review the available transaction information and use the website’s support channel if you need assistance.
3. Game results, settlement and errors
Bets are settled using the result or outcome determined by the relevant game system, event result or other approved settlement source. The rules shown for the game will explain how outcomes are generated and how winnings are calculated. Where a game has several stages, a bet may remain pending until the necessary result is available or the game has been completed.
- A winning bet is settled in accordance with the applicable displayed rules and any stated return or payout information.
- A losing bet is settled when the relevant outcome is determined.
- A void, cancelled or abandoned bet is handled according to the rules for that game or product.
- A bet that remains pending may not be treated as a win or loss until the relevant settlement information is available.
- The result recorded in your account history should be checked before you rely on a settlement.
If a bet is accepted because of a clear technical, pricing, display or processing error, Razed Casino may correct the error and settle the bet using the correct information. This may include cancelling a bet, correcting an incorrectly displayed return or reversing an amount credited in error. Where appropriate, an explanation may be provided. You should not rely on an obvious error or knowingly retain funds credited incorrectly.
A communication, screen display or account balance may be delayed or affected by connectivity problems, maintenance, software faults, device settings or other technical issues. You are responsible for checking whether a bet has been accepted before attempting to place it again. If the same wager appears to have been submitted more than once, use the available support channel rather than assuming that one transaction has failed.
System interruptions and disputed results
If a game or betting service is interrupted, the outcome will be handled under the rules applying to that game. A connection failure does not automatically cancel an accepted bet. If a result cannot be confirmed, the matter may be reviewed using available system records, transaction data, game logs and other relevant information.
If you believe a bet has been settled incorrectly, raise the matter promptly through the support option available on the website. Include the relevant account information, date, game, stake, transaction reference if shown, and a clear explanation of the issue. You should keep screenshots or other records that may assist with the review. A complaint or query does not guarantee that a settlement will be changed.
The information held in the betting system, including transaction records and game logs, may be used to determine whether a bet was placed, accepted and settled correctly. Where records conflict, the matter may be reviewed in accordance with the applicable Terms and Conditions and game rules.
4. Account management, withdrawals and responsible play
Withdrawals are subject to account status, available balance, identity checks, payment rules and any applicable terms. Amounts may remain unavailable while a bet is pending, a payment is being processed or a review is underway. Only approved payment methods may be used, and the account holder may be required to demonstrate ownership of a payment method before funds are released.
You should review your balance and betting history regularly. If you notice an unfamiliar transaction, incorrect result, duplicate bet or other account problem, notify Razed Casino as soon as possible through the support channel provided on the website. Prompt reporting helps with security checks and investigation. You should also change your password if you believe that your account details may have been compromised.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to gamble, or continue playing because you feel under pressure to win. Take regular breaks and consider whether your gambling remains enjoyable and within your control.
- Set personal deposit, spending or time limits where these tools are available.
- Use a temporary break or self-exclusion option if you need time away from gambling.
- Do not gamble when distressed, affected by alcohol or drugs, or unable to concentrate.
- Talk to someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
- Seek independent help from an appropriate Australian gambling support service if you are concerned about your gambling.
- Never use gambling to address financial difficulty or to recover money already lost.
Razed Casino may take steps to protect players, including applying account restrictions, reviewing activity or declining a transaction where required by internal controls or applicable obligations. These rules are general information and do not replace the full website terms, game rules or any legal rights that apply to you.
By continuing to use the service, you agree to check the current version of these rules before placing bets and to comply with all information displayed at the time of play. If you no longer wish to gamble, stop using the service and consider the responsible gambling tools available through the website. If you are concerned about your gambling, seek independent support as soon as possible.
